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Kellogg Community Credit Union
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career opportunities

Build a career in an industry that makes a difference in people’s lives with Kellogg Community Credit Union (KCCU). At KCCU, we are committed to putting our members first, and are looking for energetic, goal-oriented professionals that share the same passion to serve our members as we do.

We understand our employees are the key to our success. We care about their well-being, work/life balance, and future. We offer many career opportunities from entry level and part time to full time professional and management positions.

enjoy our rich benefits package

insurance benefits

  • Full medical benefits with an employer paid HRA
  • Dental, vision, and prescription drug coverage
  • Employer paid life insurance, short term disability, and long term disability
  • Optional additional life insurance offered for you and family members
  • Flexible Spending and Dependent Care Spending account programs
  • Online benefit system

retirement

  • 401k plan with an employer match

paid time off

  • Paid holidays
  • Paid time off for full and part time employees

competitive compensation

  • Annual bonus program
  • Annual performance based raises
  • Tuition reimbursement program
  • Wellness reimbursement program

discounts and more

  • Local Employee Assistance Program
  • Bi-weekly casual Fridays
  • Great opportunities for community involvement (Relay for Life, United Way, and volunteering!)
  • Steep discounts at Verizon Wireless for monthly plans, and accessories
  • Steep discounts at Sprint Wireless for monthly plans, and accessories
  • Discounts with RX Optical in addition to the vision insurance
  • Discounted Michigan’s Adventure and Cedar Point tickets
  • Discount on Barn Theatre tickets

If you feel you have the positive attitude, commitment to service excellence, and desire to excel, please complete an online employment application by clicking onto one of the job titles listed below.



Card Services Representative

Location: Battle Creek, MI
Date Posted: 10-25-2018
Join Kellogg Community Credit Union as a Card Services Representative!

This position is responsible for administrative day to day card services functions including but not limited to card ordering, charge back processing, assisting staff from various branches, fraud alerts, travel notifications, and member inquiries. Completes a variety of data entry tasks across multiple systems such as Vantiv, CU Answers, and Visa.  Educates members on products and services available at the credit union, cross-selling these products and services where appropriate. Assists Credit Union employees as necessary. Provides world class member and employee service.

Requirements are:
  • High school graduate.  Some accounting classes preferred.
  • Knowledge of basic accounting concepts and procedures including account reconciliation.
  • Thorough knowledge of plastic card processing and regulations including VISA operating rules and charge back requirements.
  • Knowledge of credit union terms and practices.
  • Good attention to detail and accuracy.
  • Ability to work independently and as a team.
  • Ability to communicate effectively in writing and orally.
  • Ability to resolve interpersonal conflict and miscommunications.
  • Strong PC skills in Microsoft Word and Excel.
  • Ability to lift 40 lbs. 
Card Services Representatives must have open availability.  Opening is in the Battle Creek Market.
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